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Frequently Asked Questions

Check our FAQs to find solutions to the most of the time posed inquiries. In the event that you have different inquiries, post the same on contact-us page, we will answer as quickly as time permits.

What safety precautions should be taken while using your paints?

Safety is paramount when handling and applying paints. Use appropriate personal protective equipment (PPE) such as gloves, goggles, and respirators. Ensure good ventilation in the application area and follow all safety guidelines provided in the product safety datasheets (SDS).

Can your paints be used in high-temperature environments?

We have high-performance coatings specifically formulated for use in high-temperature environments. These coatings maintain their protective properties and appearance even under extreme heat. Please refer to our product catalog for high-temperature coatings.
 

Do your paints offer UV resistance?

Yes, we offer paints with excellent UV resistance, suitable for exterior applications where long-term exposure to sunlight is a concern. These products help prevent fading, chalking, and degradation of the coating.
 

How do I ensure proper mixing and thinning of your paints?

Proper mixing and thinning are critical for achieving the desired performance and finish. Our technical datasheets provide detailed instructions on the recommended mixing ratios, suitable thinners, and application viscosity. Use mechanical mixers for thorough mixing and follow the guidelines for thinning

What is the recommended thickness for applying your coatings?

The recommended dry film thickness (DFT) varies depending on the paint system and application. Detailed information on the recommended thickness for each product is available in the technical datasheets.

Are your paints resistant to chemicals and solvents?

Our paints are formulated to offer excellent resistance to a wide range of chemicals and solvents. For specific chemical resistance properties, please refer to the product datasheets or contact our technical support team.
 

What are the recommended curing times for your paints?

Curing times vary based on the type of paint, ambient conditions, and application method. Specific curing times are provided in our product datasheets.
 

Can your paints be applied over existing coatings?

Yes, our paints can be applied over existing coatings provided that the existing coating is in good condition and properly prepared. Compatibility testing and surface preparation are essential to ensure good adhesion and performance.
 

What application methods are suitable for your paints?

 Our paints can be applied using various methods including brushing, rolling, spraying (airless or conventional), and dipping. The suitable application method depends on the type of paint, the surface, and the desired finish. Detailed application guidelines are provided in our technical datasheets.
 

What surface preparation is required before applying your paints?

Proper surface preparation is crucial for optimal paint performance. Surfaces should be clean, dry, and free of contaminants such as oil, grease, rust, and old paint. Specific preparation methods such as blasting, chemical cleaning, or mechanical abrasion may be recommended depending on the substrate and paint system.
 

Can I get samples of your products?

Yes, we provide samples of our products for evaluation and testing. Please contact our sales team to request samples and discuss your specific needs.

What is the shelf life of your paints?

The shelf life of our paints varies depending on the type of product. Generally, our paints have a shelf life of 6 to 12 months when stored under recommended conditions. Specific shelf life information can be found on the product labels or datasheets.
 

How should your paints be stored?

Our paints should be stored in a cool, dry place away from direct sunlight and extreme temperatures. It is important to keep the containers tightly sealed when not in use to maintain the quality of the paint.

What certifications do your products have?

Our products comply with various industry standards and certifications, including ISO, ASTM, RoHS and other relevant quality and safety standards. Specific certifications for each product can be provided upon request.
 

Do you offer technical support and assistance?

Yes, we provide comprehensive technical support and assistance to our clients. Our technical team is available to help with product selection, application methods, troubleshooting, and any other queries.

How do I place an order?

Orders can be placed by contacting our sales team via phone, email, or through our website's contact form. Our team will assist you with the ordering process.

What is the lead time for an order?

The lead time for an order depends on the type and quantity of paint required. Typically, it ranges from 2 to 4 weeks. For exact lead times, please contact our sales team.

Do you provide custom paint formulations?

Yes, we offer custom paint formulations tailored to meet the specific needs and requirements of our clients. Please contact our technical team for more details.

What types of paints do you manufacture?

We manufacture a wide range of industrial paints, including protective coatings, high-performance coatings, and specialty coatings for various industries such as automotive, construction, marine, and more.
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